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Academic Division Chesapeake:

CustomER Service Career studies certificate

About the Partnership

Tidewater Community College is partnering with Canon ITS, Cox Communications, and Cegedim Dendrite Corporations  to offer coursework to prepare participants for careers in Customer Service.  This partnership is supported by the City of Chesapeake's Economic Development Department. 

To complete the program, participants earn 12 core credits and 12 elective credits.  The 12 core credits are offered each semester at the Chesapeake Campus, all on Fridays and Saturdays.  When students complete the core courses, they will be offered an interview with at least one of the partner companies.  Consideration for employment will be based on past work experience, grade point average, and technical aptitude. 

Core Requirements    
Course Title



Students participating in the partnership will take 12 elective credits.  A list of approved electives per company sponsor will be provided.


Career Opportunities

This partnership provides students with the training for a career in Customer Service.  Examples of career opportunities include:

  • Account Services Representative
  • Customer Service Representative
  • Pharma Industry Support Representative
  • Sales Representative
  • Service Information Representative
  • Technical Support Representative

For any additional questions, please call Dean Jim Perkinson at (757) 822-5150.