support

Help and Support

For assistance during the following hours, please call the TCC Information Center at 757-822-1122.
Or, you may submit an online HELP FORM and a staff member will contact you. Links to the forms are located below under each help category.

 

Please note: Your Blackboard course site will be available the day your course begins.

 

TCC Information Center Hours:

Monday - Thursday: 9:00 AM - 6:30 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

 

I need help with...

 

  • Student Information Systems (SIS)

     

    SIS allows TCC students to access personal student information, enroll, pay tuition, obtain grades, all online.

     

    Look up Username

    Help Form

    How Do I?

     

  • Blackboard

     

    Blackboard is an online application used by TCC students taking online classes and provides students and instructors a set of tools to post class materials online and easily communicate with each other. Students can access the TCC Blackboard website from anywhere they have Internet access.

     

    Look up Username

    Help Form (For Student Use Only)

     

  • Email

     

    All TCC students have a college email account.

     

    Look up Username

    Help Form

     

  • Library/Learning Resources

     

    All registered TCC students may access library resources online.

     

    Look up Username

    Help Form

    SIS ID/ EMPL ID - LOOK UP

    Your password is initially set in the system as your birth date in six-digit format (MMDDYY) (i.e. January 6, 1975 would be 010675)

     

  • myTCC

     

    myTCC is used to look up account information for services offered at the college.

     

    Look up your SIS User/Empl ID

    Look up your VCCS Username

    Help Form

    The Username is required to access student Blackboard and Email accounts. Your password is initially set in the system as your birth date in six-digit format (MMDDYY) (i.e. January 6, 1975 would be 010675)

    Change your SIS, BlackBoard and Email password