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Ask A Librarian Library@TCC

LRCLive box, click to open

Chat, browse, share, 24/7.

24 hours a day, 7 days a week a librarian is waiting online to answer your questions in a personal, confidential chat. Transcripts of your chat session will be sent to your TCC email account. The librarian may or may not be a TCC librarian. Instructions for setup.



Great for users of compatible mobile devices to connect with their librarian. In addition, smart phone users can download a direct link to this widget onto their home screen to begin a session without first navigating to the library website via their mobile browser.

question mark How Do I? page for frequently asked questions or use HELP buttons in online resources.

mailboxEmail a TCC librarian who will respond to requests usually within 24 hours. Be sure to include a subject line so your email is not mistaken for a spam message.

question mark TCCHelp Desk for questions about BlackBoard, SIS, Registration, myTCC

telephoneCall the Reference Desk during business hours for assistance locating, using, or citing information.

Chesapeake Campus 757-822-5162
Norfolk Campus 757-822-1101
Portsmouth Campus 757-822-2134
Virginia Beach Campus 757-822-7866
Visual Arts Center 757-822-1885

telephoneCall the Circulation Desk during business hours for fines, reserves, renewals, holds.

Chesapeake Campus 757-822-5160
Norfolk Campus 757-822-1100
Portsmouth Campus 757-822-2130
Virginia Beach Campus 757-822-7800
Visual Arts Center 757-822-1885

Government Information Online Chat or email with a government documents Librarian who specializes in answering questions about government information.

LRCLive and Internet Explorer setup:

For basic (non-cobrowse) service your Internet Explorer must accept cookies and have JavaScript enabled.

For all the bells and whistles and to cobrowse:

1. Microsoft Windows (2000 or XP) for IE6. Microsoft Windows (XP or Vista) for IE7
2. A web browser with JavaScript enabled: Microsoft Internet Explorer 6 or Microsoft Internet Explorer 7.
3. A Java Virtual Machine such as the Sun Run Time Environment 1.4.X, 1.5.X and 1.6.0_02 or the Microsoft Virtual Machine
4. A connection to the Internet (the faster the connection the better the experience)